ROIQ PARTNERS

Privacy Policy

Last updated: 7 July 2026

This Privacy Policy explains how ROIQ PARTNERS LLC ("ROIQ", "we", "us", "our") collects, uses, shares and protects personal information when you visit our website, contact us, join a waitlist, apply to work with us, or use our services.

1. Who we are

ROIQ PARTNERS LLC is the controller responsible for the personal information described in this policy.

2. Information we collect

a) Information you provide

• Contact details — name, email address, phone number.
• Business information — company name, website, industry, role, budget range or goals, when you share them.
• Application and waitlist data — the answers you submit in our forms.
• Communications — messages you send us by email, form, chat, SMS or phone, and our replies.
• Account data — if you register for one of our products, the credentials and profile information needed to operate your account.

b) Information collected automatically

• Usage and device data — IP address, browser type, device type, operating system, pages viewed, referring page and timestamps.
• Cookies and similar technologies — see our Cookie Policy for details and your choices.
• Advertising and analytics identifiers — where advertising or analytics tools are active, they may set identifiers to measure performance and, where permitted, show relevant ads.

c) Information from third parties

We may receive information from advertising platforms, analytics providers, our CRM, referral partners and publicly available sources, to the extent permitted by law.

We do not intentionally collect sensitive categories of personal information (such as health, biometric or precise geolocation data), and we ask that you do not send such information to us.

3. How we use your information

• To respond to your enquiry, application or waitlist request.
• To provide, operate and improve our services and products.
• To communicate with you about projects, updates, invoices and support.
• To send marketing communications where permitted — you can unsubscribe at any time.
• To measure and improve the performance of our website and advertising.
• To protect our website and business against fraud, abuse and security threats.
• To comply with legal, accounting and tax obligations.

Legal bases (for EEA/UK visitors)

• Consent — for marketing communications and non-essential cookies.
• Contract — to take steps at your request and to deliver services you engage us for.
• Legitimate interests — to run, secure, understand and grow our business, balanced against your rights.
• Legal obligation — where the law requires us to process data.

4. How we share information

We do not sell your personal information. We share it only as follows:

• Service providers — CRM and marketing automation (GoHighLevel), hosting and content delivery, email, analytics, advertising platforms, payment processors and similar vendors, acting on our instructions.
• Professional advisers — lawyers, accountants and auditors, under confidentiality obligations.
• Legal and safety — where required by law, regulation or legal process, or to protect the rights, property or safety of ROIQ, our clients or others.
• Business transfers — in connection with a merger, acquisition, financing or sale of assets, your information may be transferred as part of that transaction.

5. International transfers

We are based in the United States and our service providers may process data in the United States and other countries. If you are located in the EEA, the UK or another region with data transfer restrictions, your information may be transferred to countries whose data protection laws differ from your own. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.

6. How long we keep information

We keep personal information only as long as necessary for the purposes described above — including the duration of our client relationship — and afterwards for the period required to meet legal, accounting, tax and dispute-resolution obligations. When information is no longer needed, we delete or anonymise it.

7. Your rights and choices

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your information.
• Object to or restrict certain processing.
• Request a portable copy of your information.
• Withdraw consent at any time, without affecting processing already carried out.
• Opt out of marketing at any time using the unsubscribe link or by emailing us.

EEA / UK (GDPR)

You have the rights listed above and may lodge a complaint with your local supervisory authority.

California (CCPA/CPRA)

California residents have the right to know what personal information we collect and how we use and disclose it, to request deletion, to request correction, and to opt out of the "sale" or "sharing" of personal information. We do not sell personal information for money. If advertising cookies are active on our website, some disclosures to advertising partners may be considered "sharing" for cross-context behavioural advertising under California law; you can control this through our cookie settings or your browser. We will not discriminate against you for exercising your rights.

To exercise any right, email [email protected]. We may need to verify your identity before responding, and we will reply within the timeframe required by applicable law. You may use an authorised agent where the law allows.

8. Security

We use reasonable administrative, technical and physical safeguards designed to protect personal information, including encrypted connections (HTTPS) and access controls. However, no system is completely secure and we cannot guarantee absolute security of information transmitted to or stored by us.

9. Children's privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. Third-party websites

Our website may link to third-party sites and platforms that we do not control. This policy does not apply to them. We encourage you to review the privacy policies of any third-party site you visit.

11. Changes to this policy

We may update this Privacy Policy from time to time. The "last updated" date above reflects the current version. If we make material changes, we will take reasonable steps to notify you.

12. Contact us

For any privacy question or to exercise your rights, contact: